At Infinity Auctions Network Ltd, our aim is to provide you with the best possible experience, ensuring your satisfaction today, tomorrow, and in the future. We are committed to transparency regarding the personal data we collect and process. As the data controller, Infinity Auctions Network Ltd processes the personal data of users who visit our online platform and use our services. Please review this privacy policy carefully to understand how we handle personal data and to be aware of your rights.
1.1 Data You Provide: We process information that you provide to us. For example, when you register as a user or contact us via email or phone.
1.2 Account Details: If you intend to make purchases through Infinity Auctions Network Ltd, you must create an account on one of the platforms where we list our auctions.
1.3 Profile Information: To facilitate your use of our services and ensure smooth operations, we will request specific details such as your full name, email address, telephone number, address, and date of birth. This information serves both as a means of contacting you and as a verification process.
This encompasses the information you provide during registration on our site, participation in live auctions, and subscription to our services or those of third-party bidding platforms.
1.4 Communication Information: When you contact us or when we reach out to you, we collect information related to the purpose of the communication. This includes details you provide over the phone or via email. Additionally, we may receive information from other sources about you or the lots you are selling or buying.
1.5 Verification Information: If you intend to sell lots, we may request a scan or photograph of a valid proof of identification (such as a government-issued photo ID). This information, which should clearly display your full name, date of birth, and ID number, is necessary for identity verification and to combat online fraud.
1.6 Other Information: We may also solicit feedback from you regarding our services through email or online surveys. Your input is highly valued, and any personal data collected (such as your email address or User ID) will be used internally for analytical purposes to enhance our services.
First and foremost, we utilize your data to fulfill our contractual obligations to you and ensure that you receive the best possible service.
We use your data to enable your access and use of our online bidding platform and website, including payment features.
When you make a purchase from us, as part of the buying and selling process, we collect personal information such as your name, address, and email address.
Additionally, we will use your data to send you updates, payment requests, payment reminders, and collection notes.
When you participate in auctions to buy or sell lots, other users may access data such as your name, address, and telephone number. This information is necessary for completing transactions, including arranging item collection or delivery and resolving any issues that may arise.
Your data also enables us to provide customer service through various channels, such as email and telephone, enhancing your bidding experience.
Internally, processing your personal data helps us maintain efficient administration and deliver an improved auction experience.
Additionally, when you browse our website, we automatically receive your computer’s internet protocol (IP) address. This information informs us about your browser, device, and operating system, allowing us to optimize our platform for your browsing and bidding experience.
Regarding email marketing (if applicable), with your consent, we may send you emails about upcoming auctions, announcements, and other updates.
Our commitment to offering a trusted and secure online platform necessitates processing and storing your data to comply with legal obligations.
We process data for various purposes, including:
Fraud Prevention: We actively work to prevent, trace, and counter fraudulent or unlawful use of our services.
Dispute Resolution: Our data processing supports registering, mediating, and resolving disputes.
Record Keeping: We comply with record-keeping regulations to maintain accurate and necessary information.
Legal Obligations: In the context of criminal or other investigations by competent authorities, we fulfill our duties.
Terms & Conditions Enforcement: We process data to enforce our Terms & Conditions.
To safeguard your personal information, we take reasonable precautions and adhere to industry best practices. Our measures aim to prevent inappropriate loss, misuse, unauthorized access, disclosure, alteration, or destruction of data.
The security of your data is of paramount importance to us. We have implemented security procedures and restrictions to protect your data from unauthorized access, destruction, or alteration.
While we do our utmost to protect your data, we strongly recommend that you choose a secure password and keep your login details confidential.
Regarding data retention, we will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If a longer retention period is required by law, we will either remove or anonymize your personal data.
4.1 How We Obtain Your Consent: When you provide us with personal information for specific purposes—such as completing a transaction, verifying your credit card, placing an order, arranging delivery, or processing a return—we infer that you consent to our collecting and using that information solely for the intended reason.
4.2 How to Withdraw Consent: If you’ve previously opted in and now wish to change your mind, you can withdraw your consent for us to contact you. To do so:
Click the “unsubscribe” link at the bottom of any marketing email you receive.
Alternatively, you can contact us directly at admin@infinityauctionsnetwork.com
to withdraw your consent.
4.3 Marketing Consent: By using this website, you agree to receive marketing communications from Auction Focus Media. You will have the option to unsubscribe at a later date upon receipt of such marketing material.
We may disclose your personal information under specific circumstances:
Legal Obligations: If required by law, we will disclose your information.
Terms of Service Violation: In cases where you violate our Terms of Service, we may disclose relevant data.
Additionally, we may retain certain information to:
Comply with national laws and regulations (e.g., tax laws).
Prevent and counter fraud.
Resolve disputes.
Enforce our Terms and Conditions.
In general, the third-party providers we use will collect, use, and disclose your information only to the extent necessary for them to perform the services they provide to us.
However, some third-party service providers have their own privacy policies regarding the information we need to provide to them for purchase-related transactions. We recommend that you read their privacy policies to understand how they handle your personal information.
In particular, it’s important to note that certain providers may be located in or have facilities situated in a different jurisdiction than either you or us. If you choose to proceed with a transaction involving third-party service providers, your information may become subject to the laws of the jurisdiction(s) where those service providers or their facilities are located.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links within our site, they may direct you away from our site. Please be aware that we are not responsible for the privacy practices of other websites, and we encourage you to read their privacy statements.
By using this site, you affirm that you are at least the age of majority in your state or province of residence. Additionally, if you are the age of majority and have minor dependents, you consent to their use of this site.
We retain the right to modify this privacy policy at any time. Therefore, we recommend that you review it periodically. Any changes or clarifications will become effective immediately upon posting on our website.
In the event that our website is acquired or merged with another company, your information may be transferred to the new owners to facilitate continued product sales.
If you need to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, you can reach out to us via email at admin@infinityauctionsnetwork.com
or by mail at:
Infinity Auctions Network Ltd
First Floor Office,
3 Hornton Place,
London, W8 4LZ